FAQ
🌿 Orders & Shipping
How long will it take to receive my order?
Orders are processed as soon as possible, typically within a few business days. Because our hats are hand-pressed in small batches and may depend on patch availability, timing can vary slightly.
Once your order ships, you’ll receive a tracking number via email.
Do you offer expedited shipping?
If you need your order by a specific date, feel free to email us and we’ll do our best to accommodate.
🌿 Returns & Exchanges
Do you accept returns?
Yes—returns are accepted within 7 days of delivery for unworn, unused items in their original condition.
Are any items final sale?
Custom, personalized, and made-to-order hats are final sale.
How do I start a return?
Email us at returns@hypegirlhatco.com with your order number and a brief reason for the return.
🌿 Custom Hats
Can I create a custom hat?
Yes! We love creating something special. Whether it’s for a gift, event, or something personal, we’ll work with you to bring your idea to life.
How do I place a custom order?
Simply email us your idea at hello@hypegirlhatco.com and we’ll take it from there.
🌿 Wholesale
Do you offer wholesale?
Yes! We love partnering with boutiques, salons, gift shops, and lifestyle retailers that align with the Hype Girl vibe.
Our hats are hand-pressed in small batches and curated seasonally. For wholesale inquiries, please contact: wholesale@hypegirlhatco.com
🌿 Products
Will my hat look exactly like the photo?
Each hat is hand-pressed in small batches, so slight variations in placement or detail are part of what makes each piece unique.
How do I care for my hat?
We recommend spot cleaning only and avoiding excessive moisture to keep your hat looking its best.
🌿 General
How can I contact you?
You can reach us anytime at hello@hypegirlhatco.com. We’re happy to help.
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